Philosophy of care
Our Philosophy of Care underpins everything that we do for you, it is more than just a framework of values and goals which we have identified, it is a commitment to you, which every member of our team has pledged to make their personal responsibility, to ensure you have the best possible experience during your stay.
We are committed to ensuring your health and well-being are our first priority.
We have an uncompromising and consistent commitment to honour our integrity and moral, professional, spiritual and artistic values and principles.
We focus on the needs of individuals and channel the emotion generated by their predicament into active responses.
We take responsibility for our actions.
We treat everyone we encounter with dignity and sensitivity, valuing each individual's diversity.
We lead by example. Our staff are expertly trained and are recognised at all levels for the highest standards of professionalism, service and quality of care provided.